Customer help

Payments & refunds

Connect payment accounts, collect payments and handle refunds or credit.

3 articles

• Understanding Your Credit Balance →For customersCredit is money that a service provider is holding for you. It might be a deposit you paid ahead of work, a payment that was more than you owed, or an amount your provider added to your account. This…
• Viewing and Paying an Invoice Online →For customersWhen a service business sends you an invoice, you can read it, download a copy and pay it by card from your account. You can pay only if the business has set up online payments. This guide covers…
• Your Saved Cards With a Provider →For customersA provider you work with can keep a card of yours on file so they can charge it later for amounts you separately authorize, such as the payments on a payment plan. You can always see which cards a…