The whole day on one board.
See who is where, move work with a drag, and keep the office and the field looking at the same schedule.
Today's schedule
Schedule
Book the job into a technician's day.
Dispatch
Reassign and reorder on the dispatch board.
Route
Plan the day's stops.
Track
Follow progress and technician ETA.
Day, week and month views for the business and for each person
The calendar shows your team's work at the level you need. Technicians see their own schedule; managers see the team, availability and gaps.
- Day, week and month views
- My schedule and team schedule
- Availability for each user and for the team
- Reschedule from the job or from the calendar
Week view
Reassign and reschedule by dragging
The dispatch board is where the office runs the day: drag a job to another technician or time, and everyone sees the change.
- Drag to reschedule and reassign
- Technician roster with current workload
- Live technician map
- Route planning for the day's stops
Dispatch board
Hours, holidays and exceptions for every location
Set business hours per location, add holidays and one-off exceptions, and keep scheduling honest about when you are actually open.
- Multiple locations (1 on Starter, 3 on Growth, 10 on Scale)
- Hours, holidays and operating exceptions
- Service areas set during onboarding
Locations
Customers can follow the visit
Customers get a visit-tracking page with the technician's ETA, so fewer "where are you?" calls come in.
- Visit tracking page with technician ETA
- Customer sees appointment details
Your service visit
And also in scheduling & dispatch
Smart-assign
Suggest a technician for a new job.
Team availability
See who has room today.
Tasks
Assign internal to-dos alongside jobs.
Job board
A list view of every open job.
Reschedule anywhere
Change a time from the job, the calendar or the board.
Phone and tablet
Use the board from any device in the browser.
Good to know
- Route planning and the live technician map depend on technicians sharing location from their device.
- Availability is based on the hours and time off you enter.
Explore the rest of the platform
Take in work
Capture every request the same way, from any channel.
Field work
Give technicians everything they need and capture what they do.
Customers & communication
Know every customer and keep every conversation in one place.
Estimates, invoicing & payments
Go from estimate to paid without re-entering anything.
Accounting & integrations
Send your billing to your books and connect the tools you use.
Reporting & profitability
See margins, labor, receivables and what is coming in.
Walter AI
An assistant that drafts and suggests, so you review and send.
Team, security & setup
Roles, qualifications, locations, branding and sign-in security.
See it working on your own jobs.
Start a free trial. A credit card is required to begin, and every plan includes unlimited users.